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The game error content being corrected

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In Game Application"Tokyo After School Summoners", our development team confirmed in the latest version of the game application that the following game error content existing, and has begun to investigate the cause and start to debug.

The game error content expected to be corrected in future release version │ Game error content in the search │ In development & Improvement in progress features

Last Up Date / 23:15, Mar. 18th, 2019(JST)

If you encounter the following problems in version 3.5.0, please try “Re-download game data” from title screen to refine the game data.
1. New character card can’t display Relationship Chart
2. Application shutdown when trying to change the new Setsubun skin of character card.
3. New character card can’t display new research file.

The game error content expected to be corrected in future release version

  • [NEW]When playing a long turn in one quest, clear information may not be saved correctly whatever quest is cleared

We have identified this issue.
About this issue, About this case, there is a risk that it may happen when turning for a long time such as "it takes 1 hour to play".
This issue will be fixed in a later release.

  • [NEW] Nullify Forced Movement can't be successfully invalidated by the skill that Nullify skill

We have identified this issue.
This issue will be fixed in a later release.
We comfirmed that it will happen in part of high-difficulty quest form "Valentine Festival",but it has no effect on the difficulty level.

  • [NEW] There is a case that blowing off in the horizontal direction can not be invalidated

We have identified this issue.
This issue will be fixed in a later release.

  • [NEW] When a character with CP accumulated 100% attacked by multiple attacks, Advantage against that refer to Charge skill's weapon types will happan.

We have identified this issue.
This issue will be fixed in a later release.

  • There are wrong words in research file & skill status in Japanese.

We have identified this issue.
This issue will be fixed in a later release.

  • When exchanging coins at the exchange store, the possession number of other items may not be displayed correctly

We have identified this issue.
Once "return" and go back again to the exchange store, the correct number will be displayed.
It is a problem only on the display, there is no influence on the number actually possessed. Even if one of the items is exchanged, they can be acquired correctly.
This issue will be fixed in a later release.

  • "Character detail screen" and "MENU" can not be displayed after trying to move the character who was in the movement disabled state of "Fear / Oppression / Break / Paralysis / Immobility"

We have identified this issue.
This issue will be fixed in a later release.

  • Whatever the party cost is over the maximum number, it still can enter to quest & battle sometimes.

We have identified this issue.
This issue will be fixed in a later release.

  • When applying charge skill including additional effect "Bestow Combo" , additional effect occurs even if the other's HP is 0 (overkill).

We have identified this issue.
This issue will be fixed in a later release.

  • The level/skill seed can still be selected as a upgrade item in the state of +10 (only selectable, unusable).
  • The HP/ATK seed can still be selected as a upgrade item in the state of +10 (only selectable, unusable).

We have identified this issue.
We will make corrections such as "Cannot select this item as a upgrade item" and "When the value exceeds +1000 or +10, the enhanced prediction value is not displayed.”

  • The earn coin total amount in result screen is different that the number of item menu.

We have identified this issue.
This issue will be fixed in a later release.

  • The charge skill of Ifrit (permanent ★ 3 or 4) can not be used.

We have identified this issue.
This issue will be fixed in a later release.

  • For the charge skill that will change the weapon type, the “weapon type bonus" status of the original weapon type will still occur.

We have identified this issue.
This issue will be fixed in a later release.

  • When CP becomes less than 100 from 100 before the first attack of “bestow combo", the second attack has not been attenuated.

We have identified this issue.
This issue will be fixed in a later release.

  • Damage value of status effect "Inflict Death" is the one before improvement.

We have identified this issue.
This issue will be fixed in a later release.

  • The text in the alarm screen of the character quest and love quest that has not yet been liberated is incorrect.

We have identified this issue.
Both the character quest and love quest must complete the corresponding limit-break and other conditions.
Under this circumstance, it should be said that "the necessary quest have not been completed yet”
and the role quest need to break the first limit.
The love quest is to break through the second limit in order to carry out the necessary predecessors quest.
The necessary predecessors quest can be found in the "Past Events" area.
Regarding this issue, we will fix it to a text that is easier to understand in later versions.

  • When a character with the "Remove all buffs" effect is attacked in a "Evasion” status effect enemy, the damage value will be reduced due to the “Evasion”.

We have identified this issue.
This issue will be fixed in a later release.

  • When the rear character debuts after front character is knocked down, there are some cases where the HP value cannot be displayed correctly.

We have identified this issue.
This issue will be fixed in a later release.

  • There are articles and images that are not translated in the game.

The above question is the part of the translation that has not yet been completed.
When the translation is ready, it will be install to the game, please wait a little longer.
Regarding this issue, it has not been determined when it will be fully corrected.

  • Characters that selected by support member may differ from characters actually on quests (even in the case of Ally or NPC).
  • When support member launches a charge skill, it will be different from the charge skill cut-in of the pre-selected character.

We have identified this issue.
This issue will be fixed in a later release.
Using the “Re-download game data" function of the title screen will make it possible to improve this problem.

  • "during attack" and "after attacking" skills cannot be activated during charge skill attacking.

This is normal setting in game.
"during attack" and "after attacking” is only for “normal attacking”.
We will fix it to “during normal attack(TBA)" and “after normal attacking(TBA)” later.
This issue will be fixed in a later release.

  • When replaying “love quest" in memories, it is possible to recollect even the same character of ★ 2 or less.

We have identified this issue.
This issue will be fixed in a later release.

  • About the confusion of the terminology in the game.

We have identified this issue.
This issue will be fixed in a later release.

 

Game error content in the search

  • Transmission of the official homepage form is not completed.

An error has occurred that some form of model can not use the inquiry form of the official page.
We are so sorry to trouble you, but if you can not use the form, please contact us by e-mail to "housamo-support-en@lifewonders.co.jp”.
*Please set up so that mail of "@lifewonders.co.jp" domain can be sent and received.

  • The character icon or weapon icon was incorrect in battle.

At present, this problem is being investigated by our development team in the case of player returns.
Before the issue is officially ruled out, try restarting the app, and this method will likely improve.
If you encounters a similar problem, please be sure to check the “Inquiry Form” in the “FAQ & CONTACT US” on the official website.
And write down the information that the downstream environment (place and communication methods, etc.) and the use of models and other information to provide us with reference, thank you.

  • The maximum LV of the acquired card is displayed as “0"

We have found that this problem can occur in some models. And currently investigating the reasons.
Before the issue is completely ruled out, try using the “Re-download Game Data" feature on the title screen, which will likely improve.

  • Card that already reached Sacred Artifact Level 100 that still drop at the limited time event.

This is a normal condition.
In the future, we will explain and improve in a way that is easier to understand.

  • The guild rank rewards Items may not be displayed after receiving.

We have found that this problem can occur in some models. And currently investigating the reasons.
Before the issue is completely ruled out, try restarting the app, and this method will likely improve.

  • When purchasing with iTunes credit and card payment together, an indication "Purchase is complete" appears, but it is not reflected in the possession number of transient stones.

Please try to avoid using this method to purchase in-game purchases.
If this happens, please send a screenshot to our customer service mailbox, let us solve this problem for you.

  • Whatever a character charge 100%, No charm status effect, and there is also an enemy in the scope of the charge skill, but the charge skill can't be launched.

At present, this problem is being investigated by our development team in the case of player returns.
If you encounters a similar problem, please be sure to check the “Inquiry Form” in the “FAQ & CONTACT US” on the official website.
And write down the information that the downstream environment (place and communication methods, etc.) and the use of models and other information to provide us with reference, thank you.

  • On the battle, if we have a character card with a magic type weapon. When there’s 2 or more enemy in this card's charge skill scope, the game application will be error.

We are investigating the reasons.
If you encounters a similar problem, please be sure to check the “Inquiry Form” in the “FAQ & CONTACT US” on the official website.
And write down the information that the downstream environment (place and communication methods, etc.) and the use of models and other information to provide us with reference, thank you.

  • Under certain conditions, the additional effects by charge skill will not be activated.

In the case of overkill (the enemy HP drops to 0 after being attacked), the above problem is a normal setting.
If it is a situation other than the above “over kill", please be sure to check the “Inquiry Form” in the “FAQ & CONTACT US” on the official website.
And write down the information that the downstream environment (place and communication methods, etc.) and the use of models and other information to provide us with reference, thank you.

  • If press the MENU button when the results are displayed after the quest ends, the game will stops and may not be able to proceed except by choosing Give Up.

We are investigating the reasons.
If you encounters a similar problem, please be sure to check the “Inquiry Form” in the “FAQ & CONTACT US” on the official website.
And write down the information that the downstream environment (place and communication methods, etc.) and the use of models and other information to provide us with reference, thank you.

  • Voice volume is small when some character's charge skill is activated

We are adjusting, please wait a little.

  • Item filter on level up(or skill up,etc.) menu does not work in some models.

We are adjusting, please wait a little.

  • Some fonts and GUIs in the screen of some models have broken images.

We are investigating the reasons.please wait a little.

  • When receiving a ally application from another user, if the number of ally in the other user has reached the maximum, "Request could not be sent because the recipient has reached the maximum number of Allies." and “XXX has become your Ally.". The 2 messages will appear overlapping on the screen. (XXX is the name of the opponent player).

“XXX has become your Ally.” Is incorrect message.
We are investigating the reasons.please wait a little.

  • If I try to purchase the same price again after purchasing a transient stones of 9,800 yen on the purchase menu, the payment screen will not be displayed and it will return to the previous item select menu. (Reported SoftBank AQUOS 404SH + OS: 5.0.2, The model is sold locally in Japan and is not sold overseas.)

We are investigating the reasons.please wait a little.

  • Under certain conditions, different rarity card such as the same character in the team can be grouped together in the team.

We are fixing this issue, but it may take some time to install it in the game, please wait a little longer.
During this period, please avoid having two or more cards of the same character card in the team.

 

In development & Improvement in progress features

  • Even though enemy has applying "Remove one buff” skill from charge skill, the enemy's “Guts" skill still activates and survives.

Only one state change that can be canceled by "Remove one buff", If the enemy has a plural state such as "Guts", "Guts" may not be lifted.
Regard to the notation of 'Remove one buff', we found that there was a misunderstanding between ‘one enemy' and ‘one skill' between customer and development team.
We apologize for any inconvenience caused by confusing expressions.

Countermeasure (1): Consider again whether the word "Remove one buff" is applicable.
Countermeasure (2): Make it easier to understand this skill in the HELP page.

  • There are blue lines on both sides on the screen

After version 3.2.0, if the user's mobile display size ratio is more than 16:9, there will be a blue&black line background on both sides beyond the 16:9 range.
This background has two lines “dashed and straight” depending on who customer views the screen.

  • When playing some quest, the screen will be black and cannot be played normally.

In the case of insufficient performance of the mobile, more reading time may be required before the quest begins.
Please wait for about 1 to 2 minutes at the start of the mission.
If you are still unable to start the quest after waiting for too long, please close the app and open that again.
On the "The previous battle did not terminate properly. Please choose one of the following restart options.” screen and select OK to restart.
When you begin a new quest, that quest will recording to “Memories”features in the option menu, you can go back and watch the story at anytime.

If it is caused by old game cache or insufficient memory, it may be resolved by this following procedure.

(1) Start the app and click "Clear Cache" in the title screen.
(2) After obtaining the “Transfer Code" in the game, uninstall and reinstall the APP, and using the transfer code to re-start HOUSAMO.
(3) If the above method cannot be solved, please contact us using the official website "FAQ & CONTACT US".

In the future, we will avoid this problem happening again.

  • A quest named “unpublished(Japanese title:未公開)" is displayed in game.

This issue can be improved by the "Clear Cache" feature in the title screen.
If it still haven't improved after using the above features, please try this method:
obtaining the “Transfer Code" in the game by option’s “Transfer data” features, uninstall and reinstall the APP, and using the transfer code to re-start HOUSAMO.
If the quest is completed in this situation, after the above process, the quest can be found in “Memories" → "Special" in the option menu, and the quest can be re-played.

In the future, we will avoid this problem happening again.

  • It cannot be displayed normally after obtaining a new character card from transient summons (displayed as ★1 in transient summons, or the character cannot be displayed, etc.)

This problem may be caused by the data has not been installed into the game correctly after the official maintenance.
Please restart the app and try to get back to normal.

In the future, we will improve the timing of installing the updated files into the game.

  • Add new type high-difficultly quest.

We will add new quest such as "Chapters 2~4 BOSS enemies”, "Special item drops" and "new type high-difficultly quest”!! Stay tuned!!

  • New My-Guild features.

We are preparing to add the feature of “character voice" to the guild screen.
There are also special features such as change BGM etc., to make players can experience more and more interesting My-Guild feature!!

  • The “Accept All” alarm window in the message box can be bigger and easier to see.

We are considering implementation.

  • Reduce the situation when player tap too quickly that select wrong option in the quest story.

We are considering implementation.

  • When upgrade character card’s level, if the maximum level is reached, the player is prohibited from continuing to add upgrade item to avoid unnecessary waste. Hope to plus this features.

We are considering implementation.

 


 

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