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Upcoming hotfix Information and Bugs Fixed Schedule.

NEWS TOP

Upcoming Hotfix and Updated Information │ Bugs under investigation │ Upcoming Function Updated

About the Bug that game BGM and SE are not played

If there is a card related problem as following , it may be improved by "Re-download game data" at the bottom right of the title screen.
1. Error with the Correlation diagram of new card
2. Shut down when trying to view new card skins
3. Research file is not displayed correctly

 

Upcoming Hotfix and Updated Information

  • Transient Summon titles are not displayed properly in the confirmation popup window in some languages.

We have determined this issue
Transient Summon is working fine and do not to worry about this error.
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • There is an error in "[Turn Start] Change own weapon type to Slash(1 Turn) / 80%" of the 2nd skill "得手を組み替える者" of the トルーパー(Trooper).

We have determined this issue that the skill effect is different with the text.
The actual activation rate is 30% (maximum skill level: 60%), and this value is applied for the actual activation rate.
We will make corrections to the listed probabilities.

  • Some Simplified and Traditional Chinese characters are not displayed correctly.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • When Goemon's Charge Skill(CS) is applied to a character in the "Guts" state with 0 HP, The "Guts" released from the hit character are not given to allies in the 1 square in all directions but only bestow to Goemon.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • The effect of "Nullify Oppression on self" that Ifrit(Dirt-Poor Drummer) does not originally possess is activated.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • The application does not work properly in some device environments

Currently, there is a problem that the application does not work properly in some device environments and it becomes easy to freeze, and we are investigating to fix it.

  • In the "Exploration (Novice)" and "Exploration (Intermediate)" of the dungeon "Sld Shinjuku Academy building", the weapon type displayed in the quest information and the actual enemy weapon type are different.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.
For the actual weapon type, the following content will be correct.
■Exploration (Novice)
Ghost… Shot
Lantern… Blow
■Exploration (Intermediate)
Ghost… Shot
Lantern… Blow

  • When applying a debuff effect to an enemy, the pop-up of the effect content may be displayed out of alignment.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • If interrupt the quest in some quests and select "Continue", It cannot restart the quest in normal.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • If play a long turn in one quest, the complete information may not be saved correctly when complete the quest.

We have determined this issue
Regarding this case, there is a possibility that it will occur when the turn is long such as "It takes 1 hour to complete".
We will fix this issue in the future

  • Forced movement Nullify skill is not actives by the effect of "Skill lock skill"

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.
The above issue also occurs in some of the high difficulty quests published in "Valentine's Extravaganza!", But this does not affect the difficulty.

  • It may not be possible to invalidate the left and right blow-off.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • When a character with 100% CP accumulated attacks by combo attack, a Reduce defense referring to the CS weapon type will occur.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • There is a orthographic variants in the effect of research files and skills

We have determined this issue
We will fix this issue in the future

  • When exchanging coins at the exchange shop, the current number of other items may not be displayed correctly.

We have determined this issue
If you click "Back" and then re-enter the exchange shop, the correct number will be displayed.
In addition, this is a display defect only, and does not affect the number of items you actually have.
If you exchange any of the items, they will still be earned correctly.
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • "Character details page" and "MENU" become invisible after trying to move an character that has become immovable in "Fear / Oppression / Break / Paralysis / Immobility"

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • The previously selected support character is displayed on the edit menu.
  • The status of the support character may not be displayed properly when a specific operation is performed on the support selection menu.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • It may be able to enter the quest even if the cost is over

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • Ifrit (normal★3&4) CS is not functioning properly

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • Bonus defense is generated by referring to the original weapon type against CS whose weapon type changes

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • If the CP goes from less than 100 by the first hit of "Combo", the second hit is not attenuated.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • The wording of alerts and banners for unreleased character quests and love quests may be incorrect.

We have determined this issue
As a condition for playing character quests and love quests, you may be required to "breakthrough" even if you have already breakthrough the required limit.
Required scenarios may have appeared in past event areas.
Regarding this issue, we plan to revise the wording so that it will be more accurate and easy to understand in the next and subsequent versions.

  • When an attack that accompanies "Remove all buff" is applied to a character in the "Evade" state with the charge skill (CS), the damage value may have a mitigation effect due to "Evade".

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

  • There are untranslated sentences or images

Some parts of the above translation have not been completed.
We will Implement as soon as the translation is ready, please wait for a while.
Regarding this issue, the time to complete the response is undecided.

  • The character selected in support may differ from the character actually dispatched to the quest (also occurs in the case of allies and NPCs).
  • When the support CS is activated, a character cut-in image will different from the selected character.

We have determined this issue
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.
Please try it as it may be improved if you "Re-download game data" from the title screen.

  • [When Attacking] and [Post-Attack] Skill does not activate at the time of attack when CS is activated

The correct specification is that the basic skill related to the activation of an attack is "not activated" when attacking with CS.
The notations "When Attacking" and "Post-Attack" will be corrected to "When Normal Attacking" and "Post Normal Attack" to make it easier to understand.
Regarding this matter, we plan to correct the notation in the upcoming maintenance or hotfix scheduled.

  • Regarding the parameters consumed when challenging the quest, the notation "AP", "stamina", and "activity" are mixed in the display during the game.
  • Regarding charge skills, the notation of "C", "CS", "C skill", and "charge skill" is mixed in the display during the game.
  • "Player rank" and "user rank" is mixed in the display during the game.

We are deciding to unify the text in the game
We plan to make corrections to this issue in the upcoming maintenance or hotfix scheduled.

 

Bugs under investigation

  • In the dungeon quest "宝の間(Treasure Room)", the AR equipment of the character you are organizing may not be reflected.

We are currently investigating this issue

  • After the December 11, 2019 update, in-game actions such as announcement letters and battles have slowed down.

We are currently investigating this issue

  • After starting the game in the ios version, it will not be able to start normally and the game will be forced to close

We are currently investigating this issue
At this time, the phenomenon reported has not been reproduced on our verification devices, and the cause has not been identified.
We will continue to investigate and strive for improvement.
We sincerely apologize for the time it took to resolve the issue.

Regarding the phenomenon under investigation, some of the application data in the device may be damaged, which may interfere with normal operation.
Please refer to the following solutions.

・Select "Delete App" to completely delete the app data and restart the device once
Select Settings-> iPhone Storage-> Housamo-> "Delete App", and after deleting the app currently on your device,
The latest app data will be installed by restarting the device and downloading it again from the App Store.

The above methods will have the opportunity to improve the problem

If you uninstall by "Remove App" that can be used on some iOS devices, damaged data may remain on the device and interfere with the normal operation of the reinstalled app.

Your play data is saved on our server and can be restarted by entering the transfer code.
Please be assured that the play data will not be deleted even if you delete the data remaining on the device.

In addition, if the transfer code cannot be issued, we can assist you in issuing the transfer code.
If you cannot issue a transfer code, please let us know using the inquiry form below.
※If there are any items that cannot be confirmed, such as the player ID, please enter "Unknown".

https://housamo.jp/faq/con-1

  • Game BGM and SE do not play

We have confirmed the occurrence here.
As a solution, it may be resolved by following the steps below.

①Execute "Delete Cache" from the title screen

②Restart the application

  • Immediately after launching the app in some communication environments, the game does not start normally

We are currently investigating this issue

  • After playing the Senario, the App will be forced to end

We are currently investigating this issue
This may be improved by performing "Download Game Data".
Please use "Download Game Data" in a good communication environment.

  • When changing teams, the AR icon equipped under certain conditions disappears

We are currently investigating this issue

  • Under certain conditions, AR equipment equipped by the same character as the character organized in support can no longer be changed

We have determined this issue
On the formation screen at the time of quest entry, if the same character as the support formation is organized in the 5th or 6th frame, it may not be possible to change the AR equipment.
This can be avoided by temporarily changing the support character to another character.

  • BGM and some sound effects may not be played during battle.

We are currently investigating this issue

  • Application is freeze frequently on iOS Version

There was a report in some of the some device.
We are currently investigating this issue.

  • When I try to purchase transient stone on iOS version, the message "This in-app purchase has already been purchased" is displayed and the purchase procedure does not proceed.

There was a report in some of the above device.
We are currently investigating this issue
If you have any transient stones after purchase but doesn't been added, please write your player ID and contact support.
※You can check the player ID on the home menu→ Allies→ Allies search page.
https://housamo.jp/faq/con-2

  • The character list screen may not open on some device.

We are currently investigating this issue.

  • On the character list screen, the card information of the newly acquired character and the switching icon from another card of the same character are not displayed correctly.

There was a report in some of the above device.
We are currently investigating this issue.
Until the problem is resolved, it may be improved if you "re-download game data" from the title screen.

  • The screen may not be displayed correctly when the screen color of some scenarios changes.

We are currently investigating this issue
This may be the same operation when playing from "Memories" list.
This problem does not cause the game to be unplayable

  • Sending is not completed from the customer service center on the official homepage

There is an error that the inquiry customer service center on the official page cannot be used on some device.
If you cannot use the customer service center, please contact us by email at "housamo-support@lifewonders.co.jp".
※Please make settings so that you can send and receive emails from the "@lifewonders.co.jp" domain.

  • Character icons and weapon icons in battle are not displayed correctly

We are currently investigating this issue
Until the problem is resolved, restarting the app may improve.
If a similar situation occurs again, please contact us through the customer service center of the official website.

  • The maximum Level of the obtained card is displayed as "0"

There was a report in some of the above device.
We are currently investigating this issue.
Until the problem is resolved, it may be improved if you "re-download game data" from the title screen.

  • Cards that have already reached the Sacred Artifacts LV100 will drop at the limited time event

This is not a game error, but a normal setting
After the event, we will revise the explanatory text so that users can easy to understand.

  • Guild Rank Reward Items may not be displayed after receiving them

There was a report in some of the above device.
We are currently investigating this issue.
Until the problem is resolved, the display may be improved by restarting the application.

  • When I purchase using iTunes credit and card payment together, even the message "Purchase completed" appears, but it is not reflected in the number of transient stone.

Please avoid purchasing with the above combinations.
If this situation occurs, please contact us through the customer service center of the official website.

  • With 100% charge, it may not be affected by the change of state of fascination, and the charge skill may not be activated even though there are enemies in the charge skill attack range.

We are currently investigating this issue.
If this situation occurs, please contact us through the customer service center of the official website.

  • If one magic type character is activated with two or more enemies within the charge skill range, the game may stop working.

We are currently investigating this issue.
If this situation occurs, please contact us through the customer service center of the official website.

  • Under certain conditions, the additional effects generated by the charge skill may not be activated.

In the case of overkill (enemy's HP is 0), it is a "specification" that does not occur.
If another situation occurs, please contact us through the customer service center of the official website.

  • If you press the MENU button when the result is displayed after the quest ends, the progress of the game may stop and you may not be able to proceed except by selecting give up.

We are currently investigating this issue.
If another situation occurs, please contact us through the customer service center of the official website.

  • The volume of the voice is low when the charge skill of some characters is activated.

The correction timing is being adjusted.

  • Item filter on upgrade page does not work in some environments

The correction timing is being adjusted.

  • The font size of some devices may be too large or too small

We are currently investigating this issue.

  • When approving a allies application request from another user, if the number of comrades of the other party has reached the upper limit, "Approved" at the same time as the message "The application could not be made because the number of comrades of the other party has reached the upper limit" is displayed. Will overlap and appear

The message "Approved" is due to a bug.
We are currently investigating this issue.

  • If purchase a transient stone of 9,800 yen on the purchase page and then try to purchase the same amount again, the payment page will not be displayed and you will return to the previous item selection screen. (SoftBank AQUOS 404SH + OS: Reported in 5.0.2)

We are currently investigating this issue.

  • Under certain conditions, cards with the same character's rarity can be organized into the same team at the time of organization.

We are currently making corrections. It is expected that it will take some time to Implementation, so please wait for a while.
During that time, please avoid organizing cards of the same character into the same team.

 

Upcoming Function Updated

  • Even though the charge skill "Remove one buff" is applied, the enemy's "guts" skill is activated and survives

Only "one" state change can be canceled by "Remove one buff", and if the release target has multiple state changes including "guts", "guts" may not be removed.
Regarding the notation of "one buff remove", it turned out that there is a misunderstanding between the customer and the development team whether it is "one enemy" or "one skill".
We apologize for the inconvenience caused by the misleading expressions.

Countermeasure (1) Reconsider the name "Remove debuff"
Countermeasure (2) Post easy-to-understand explanations about skills on help pages etc.

  • A blue line appears on the edge of the screen.

From v3.2.0, the blue and black border background is displayed when the aspect ratio of the screen is 16: 9 or more.
In some cases it may look like a dotted or line.

  • Playing some quests keeps the screen dark and doesn't start

It may take some time before the scenario playback starts, such as when the processing power of the terminal is insufficient.
Please wait for 1-2 minutes after entering the quest.
If it still doesn't start, turn off the app, restart it, and press OK with "Do you want to resume the battle?".
It will be registered in the option screen "Memories" and you will be able to read the scenario at any time.

Then try the steps below.
If your game is out of cache or out of space, this step may help.

1. Restart the app, perform the option screen "Clear cache", and play again.
2. Issue a transfer code, uninstall the app ⇒ reinstall, take over, and play again.
3. If this situation occurs, please contact us through the customer service center of the official website.

In the future, we will improve the application so that the same problem does not occur.

  • A quest named "Unpublished(未公開)" is displayed

The problem may be resolved by restarting the application after performing the option screen "Clear cache".
If this does not solve the problem, issue a transfer code from the option menu, uninstall the app → reinstall it, and try entering the takeover code from the title screen.
Even if you clear the problem while it still occurs, you can perform the correct recollection by following the above procedure and selecting the relevant quest from the option screen "Memories" → "Special".

In the future, we will improve the application so that the same problem does not occur.

  • It is not displayed correctly when a new card is drawn in a transient summon (display such as ★ 1 and non-display of characters occur in transient summon)

The cause may be that the display data added during maintenance is not reflected correctly.
When you restart the application, the data will be reflected, so please check.

We will improve the timing of Implementation the updated data in future updates.

  • We will carry out a new type of high difficulty quest

We are planning to hold a new type of high-difficulty quest where you can get special quest drops with the appearance of boss enemies that appeared in Chapters 2-4.

  • Extend the functionality of the My Guild screen

We are preparing to hear the voices of various characters in My Guild.
In addition, we will continue to expand the function to change BGM and display dynamic effects so that you can enjoy My Guild more.

  • The display window when receiving a batch of messages has been significantly changed to make it easier to see.

We are considering implementation.

  • In the story part of the quest, we will improve it so that you do not accidentally tap an option even if you tap repeatedly

We are considering implementation.


 

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